Senior Epic Project Manager Job at Operations, Silver Spring, MD

TWhqZng1Qy9Bd0tiWWFvOFdvOHBmVkhZUXc9PQ==
  • Operations
  • Silver Spring, MD

Job Description

Description

The Senior Epic Project Manager leads the planning, coordination, and execution of complex Epic-related initiatives, including software implementations, module enhancements, and cross-functional systems integration. This role is instrumental in driving enterprise-wide digital health projects such as electronic health record (EHR) optimizations, analytics initiatives, and system-wide technology upgrades.

With a strategic focus on aligning Epic capabilities with organizational goals, the Senior Project Manager collaborates with clinical, financial, and operational stakeholders to deliver scalable, high-impact solutions. They oversee all phases of project delivery—from initiation and planning through execution, testing, go-live, and post-implementation support—ensuring that timelines, budgets, and quality standards are consistently met.

As a trusted partner, the Senior Epic Project Manager fosters cross-functional collaboration, champions change management, and ensures that system improvements enhance operational efficiency, user experience, and long-term sustainability.

Seeking Project Managers to support our Epic (EMR) implementation initiative across several critical domains, including:

  • Revenue Cycle / Finance
  • Inpatient Services
  • Third-Party Systems / Integrations
  • Technical Operations

This is a project-specific role with an expected duration of 2 years.

Qualifications

Minimum Education

  • Bachelor's Degree (Required)
  • Master's Degree (Preferred)

Minimum Work Experience

  • Seven (7) to Ten (10) plus years of project management, product design, or related experience. (Required) 

Required Skills/Knowledge

  • Strategic Analysis & Problem Solving – Demonstrates advanced analytical skills in identifying root causes of complex technical and operational challenges, developing strategic solutions that optimize Epic system performance and healthcare workflows.
  • Executive Communication & Stakeholder Engagement – Excels in clear, persuasive communication across all organizational levels, facilitating collaboration between technical teams, clinical leaders, and executive stakeholders to drive project success.
  • Project Leadership & Time Management – Proven ability to lead multiple, high-impact projects simultaneously, balancing competing priorities while delivering results on time and within scope in dynamic healthcare environments
  • Healthcare Operations & Revenue Cycle Expertise – Deep understanding of clinical operations and revenue cycle processes, with a track record of aligning Epic system capabilities to support organizational efficiency, compliance, and financial performance.
  • Change Leadership & Organizational Agility – Skilled in leading change initiatives, guiding teams through transitions, and fostering adoption of new technologies and workflows with minimal disruption to operations.
  • Collaborative Leadership & Team Development – Builds high-performing teams through mentorship, open communication, and a collaborative approach that promotes shared ownership of project outcomes.
  • Change Management & Transformation – Experienced in applying structured change management methodologies to support system implementations, upgrades, and optimizations, ensuring stakeholder buy-in and long-term success.
  • Professional Integrity & Accountability – Upholds the highest standards of professionalism, confidentiality, and ethical conduct, particularly in high-pressure or sensitive project environments.

Required Licenses and Certifications

  • EPIC Certification (Required)
    • This position requires that the appropriate Epic certification be successfully obtained and maintained for the assigned area of responsibility within 6 weeks of completing training, if not obtained prior to hire.

Functional Accountabilities

  • Leads the planning, execution, and delivery of Epic-related projects, ensuring alignment with organizational goals, timelines, and budget constraints.
  • Oversees cross-functional teams including analysts, developers, clinical stakeholders, and operational leaders to ensure successful implementation and optimization of Epic Clinical and Revenue Cycle applications.
  • Drives project governance, including scope definition, risk management, resource allocation, and stakeholder communication, ensuring transparency and accountability throughout the project lifecycle.
  • Serves as a strategic liaison between IT and operational departments, translating business needs into actionable project plans and ensuring system capabilities support clinical and revenue cycle workflows.
  • Facilitates stakeholder engagement, conducting regular meetings, rounding, and feedback sessions to gather input, address concerns, and promote collaboration.
  • Coordinates go-live readiness and post-implementation support, including training, issue resolution, and performance monitoring to ensure smooth transitions and sustained adoption.
  • Provides leadership in troubleshooting and root cause analysis for complex system issues, collaborating with technical teams and vendors to ensure timely resolution.
  • Monitors project performance metrics, identifying opportunities for improvement and ensuring continuous alignment with best practices and regulatory standards.
  • Mentors and supports project team members, fostering professional development and promoting a culture of accountability and excellence.
  • Ensures compliance with organizational policies, including documentation standards, time reporting, and change management protocols.
  • Advocates for user needs and system usability, contributing to the development of training materials, support documentation, and workflow integration strategies.
  • Maintains strong vendor relationships, coordinating support and enhancement efforts to ensure system stability and alignment with evolving operational needs.
  • Provides on-call project leadership support as needed, ensuring continuity of operations and rapid response to critical issues

Primary Location

: Maryland-Silver Spring

Work Locations

:

Inventa Towers

1 Inventa Place

Silver Spring 20910

Job

: Information Technology

Organization

: Operations

Position Status : R (Regular)- FT - Full-Time

Shift : Day

Work Schedule : 8-5

Job Posting

: Jun 30, 2025, 6:52:20 PM

Full-Time Salary Range

: 118393.6-197308.8

Job Tags

Full time, Work experience placement, Shift work,

Similar Jobs

Manara

Rockstar Fullstack Developer Job at Manara

 ...us? Apply and we'll find out! We'll always find a place on the team for a rockstar! About Us Manara ( is a social impact startup whose mission is to unlock human potential and diversify the global tech sector while uplifting the economies of the Middle East &... 

Quality Carriers

Class-A CDL Relay Company Driver Job at Quality Carriers

Class-A CDL Relay Company Driver Requirements:CDL-A with Tanker and Hazmat EndorsementsHAVE TWIC Card or Must Be Willing to Obtain a TWIC Card1 Year of Tractor Trailer Experience, Tanker Experience PreferredCompensationAverage $1600-$1800 gross/week... 

UMMS Providers/Physicians

Pulmonary Critical Care Physician Job at UMMS Providers/Physicians

 ...experience, input, and leadershipas a clinician and healthcare expert. We are seeking a Board-Certified or Board-Eligible Pulmonary Critical Care Medicine Physician to join our well-established practice on Marylands Eastern Shore. Job Description Provide... 

Total Turf Maintenance

Irrigation Crew Lead Job at Total Turf Maintenance

 ...Dakota County area for 20+ years! We provide landscaping, lawncare, irrigation and snow removal services. We offer competitive wages, year-...  ...to produce the best work possible! Responsibilities: Manage and effectively communicate with crew members to ensure smooth... 

Herman N Logistics

SAP Friendly CDL A Lease Purchase Driver - True Owner Operator Opportunity Job at Herman N Logistics

 ...Class A CDL Lease Purchase Driver True Owner Operator Opportunity Earn $2,000+ Weekly | 75% of Load Pay | SAP Friendly | No Credit Check...  ...Nationwide Ready to take control of your career and own your truck and trailer? Join one of the fastest-growing carriers in the...