SUMMARY
A Field Operations Project Manager oversees all operational aspects of the client contract. Supports supervision and ensures alignment with projects KPI’s safety and accuracy goals. Manages schedules, team allocation, and reporting. This role will partner with key stakeholders to execute projects and programs to ensure smooth field operations. This includes project management, client management and employee management. This is a client-facing field role and must be based out of the Detroit, Michigan area.
WHO YOU ARE
You enjoy problem solving and bringing new ideas to the table. You are self-motivated and able to work with little to no supervision, you consistently take the initiative to get things done, act on matters before being asked by others or forced by event. You are never quite satisfied with the status quo and focus on improving processes and creating efficiencies. You enjoy working in the field and you are a leader of people that brings out the best in a team. You believe that more minds are better than one and leverage diverse outlooks for the best possible outcome. You’re honest and respectful in your communication style and when things go astray, you understand that it’s an opportunity to learn, take accountability and create a path forward. You have at least five (2) years of experience supporting organizations in a leadership and project management capacity.
RESPONSIBILITIES
• Drives the execution and ongoing management of field projects to include meeting with clients and business development to execute new projects and managing ongoing field project activities and initiatives.
• Oversees all operational aspects of the client engagement
• Leads scheduling, resource allocation, and KPI reporting
• Acts as the primary liaison with client leadership and the company stakeholders
• Partner with Talent Acquisition to conduct interviews and hire employees for new and existing projects based on project needs.
• Partner with Field Safety to conduct accident/ incident investigations involving fleet or other safety sensitive matters.
• Partner alongside other internal stakeholders to help forecast operational infrastructure needs to support a project.
• Manage a team of field employees to include performance management, coaching/ counseling and manage team calls.
• Manage ongoing client relationships to ensure we are meeting our contract requirements and addressing needs around field projects.
• Assist in the completion of RFPs for new and existing client projects.
• Support the management of project related costs.
• Seek to improve current operational processes by performing analysis and audits and identify opportunities for improvement.
• Laisse and communicate clear, relevant, and timely updates to senior management, business partners, peers, across the organization for ongoing alignment and partnership.
• Continually partner with stakeholders to improve operational and logistical processes.
• Other duties as assigned.
• Bachelor's Degree in forestry, Environmental Science, or other job related discipline or equivalent experience.
• Two (2) years of relevant experience overseeing and managing a team and projects preferred.
• Leadership experience in hiring and performance management.
• 5 – 10 years or more of experience in utility vegetation management field operations
• Excellent relationship management skills and experience working with a diverse range of vendors and cross-functional teams.
• Astute problem-solving skills with a demonstrated track record of managing complex programs, cost savings and continuous improvement initiatives.
• Ability to multi-task and shift gears depending on organizational needs and status.
• Exposure working with private and sensitive personal information and maintaining confidentiality.
• Robust business acumen with the ability to understand how the tactical day to day fits into the organization’s strategy.
• Experience working with start-up environments and/or growing organizations building processes and procedures from the ground up preferred.
• ISA Arborist certification preferred
• Expert is WMS/Clearion and SAP preferred
• Experience in Forestry, Arboriculture, or Horticulture required.
• Able to work outside in a safe, productive manner in all weather conditions.
• Self-motivated and efficient, and can also work effectively and professionally with people.
• Demonstrates initiative and proactively look for ways to perform work most effectively and the ability to work safely and efficiently with minimal oversight.
• Must be able to work alone outdoors in various weather conditions and terrain
• Must be skilled with technology and possess basic computer and smartphone skills
• Capable of operating a 4x4 vehicle on rough roads
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