Customer Support Analyst A (Entry-Level) Job at Sansar Tec LLC, Tallahassee, FL

TkJ2Wnk1TzlBQWVYWUs4OFhJNHVjRjdUUUE9PQ==
  • Sansar Tec LLC
  • Tallahassee, FL

Job Description

Sansar Tec is looking for a proactive, tech-savvy Customer Support Analyst to provide hands-on IT support and ensure seamless operation of hardware, software, and audiovisual resources. If you're someone who thrives in a fast-paced, collaborative environment and enjoys solving technical challenges, we’d love to hear from you.

Key Responsibilities:

  • Install, configure, and support desktops, laptops, printers, and mobile devices.
  • Troubleshoot and repair hardware, software, and peripheral equipment.
  • Install and update software packages and patches.
  • Provide on-site support for network, telephony, and AV equipment.
  • Assist with setup and support of videoconferencing systems.
  • Document all technical work and resolutions clearly and accurately.
  • Participate in team meetings and contribute to special projects.
  • Travel to other FDOT locations as needed (25–40% travel).
  • Maintain compliance with FDOT policies and procedures

REQUIREMENTS

Required Qualifications (Must Have):

Education/Experience (one of the following):

  • High school diploma or equivalent and 1 year of experience in IT hardware support;
  • 1 year of experience with Microsoft Office 365 and Windows 10+ support;
  • Technical certifications (CompTIA A+, Net+) may substitute for 6 months of experience;
  • Associate degree with at least 25% coursework in IT-related fields.

Minimum of 1 year of experience supporting workstation hardware.

Job Tags

Work at office,

Similar Jobs

Household Staffing

Nanny/Housekeeper Job at Household Staffing

Montclair, NJ(Essex County), family is looking to hire aloving Nanny/Housekeeper who is comfortable with a busy household of 3 boys and...  ...sometimes the older boys are down at 8:30/9 pm~Will consider Live In or Live Out- The candidate MUST have another residence nearby... 

Umbra

Radar Software Engineer Job at Umbra

 ...Engineer Location Remote in Santa Barbara, CA : Umbra builds next-generation space systems that observe the Earth in unprecedented fidelity. Our mission: Deliver global omniscience. To stay ahead of climate change, geopolitical risk, and other major crises and... 

CBH Homes

Warehouse Associate Job at CBH Homes

 ...ensuring that our warehouse runs smoothly and efficiently. Your responsibilities will include: Pulling and preparing materials for delivery. Stocking shelves and organizing products. Operating forklifts and other warehouse equipment safely. Handling... 

Compass Group

DISHWASHER (ON CALL) Job at Compass Group

 ...available. More details upon interview. Requirement : No experience required! Pay Range: $16.50per hour to$18.00per hour....  ...food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized... 

Knowhirematch

Accountant Job at Knowhirematch

 ...Job Title: Accountant Location: Waterloo, Iowa - NO RELOCATION Salary: DOE Job Summary of the Accountant: .The Accountant...  ...Requirements Education & Experience of the Accountant: ~ Bachelor's degree in Accounting, Finance or related is required ...