Call Center Customer Service Work From Home Job at Steven Lacey Concept Solutions, Dallas, TX

Tnh2Y3dwT3lBd2FiWjZvOVVJb3ZjMTNRUVE9PQ==
  • Steven Lacey Concept Solutions
  • Dallas, TX

Job Description

CALL CENTER / CUSTOMER SERVICE (WORK FROM HOME)

Remote Position - Immediate Start Available

Position Overview

Work From Home Call Center Customer Service Representative needed to handle high-volume customer calls. Provide exceptional service while working remotely with full training and support.

Key Responsibilities

  • Handle inbound customer service calls professionally
  • Resolve customer inquiries and complaints efficiently
  • Process orders, payments, and account changes
  • Provide product information and technical support
  • Meet call handling time and quality metrics
  • Document customer interactions accurately
  • Follow call center scripts and procedures

Requirements

  • High school diploma or equivalent
  • Previous call center or customer service experience preferred
  • Excellent verbal communication skills
  • Strong listening and problem-solving abilities
  • Ability to work in fast-paced environment
  • Reliable internet and dedicated quiet workspace
  • Professional phone presence

Technical Requirements

  • Computer with Windows 10/Mac OS
  • High-speed internet (minimum 25 Mbps)
  • USB headset with noise cancellation
  • Landline phone connection preferred
  • Backup internet connection recommended

Compensation & Benefits

  • $16-20/hour based on experience
  • Weekly pay available
  • Performance bonuses and incentives
  • Health insurance after 90 days
  • Paid time off accrual
  • Employee assistance programs

Schedule Options

  • Full-time: 40 hours/week
  • Part-time: 30+ hours available
  • Various shifts: 6 AM - 10 PM
  • Weekend availability required
  • Shift differential for evenings/weekends

Training & Support

  • Comprehensive paid training program
  • Ongoing coaching and development
  • Remote team support and supervision
  • Career advancement opportunities

Job Tags

Weekly pay, Full time, Part time, Work at office, Immediate start, Remote work, Shift work, Weekend work, Afternoon shift,

Similar Jobs

EnerSys Delaware Inc.

Production Operator 3rd Shift Job at EnerSys Delaware Inc.

EnerSys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional...

AO Globe Life - Simonne LeBlanc

Customer Service / Benefits Advisor (Work from home) Job at AO Globe Life - Simonne LeBlanc

 ...Full-Time ~ Benefits Offered Dental, Life, Medical, Retirement, Vision ~ Compensation...  ...CA$70,000 to CA$100,000 per year Why Work Here? Join us to be part of a win-win...  ...leadership What We Offer: Work From Home Flexibility Build your career from the comfort... 

American Association of University Professors

Research and Organizing Specialist - Department of Research and Public Policy Job at American Association of University Professors

 ...American Association of University Professors Research and Organizing Specialist Department of Research and Public Policy Remote The American Association of...  ...(AAUP), a fast-growing union of higher education workers, is pleased to announce a professional... 

McDonald's

Department Manager Job at McDonald's

 ...restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos...  .... You must be 18 years or older to be a manager in our corporate owned and operated restaurants.Additional Info:Along with... 

TW Services Inc.

Local Warehouse Order Selector Job at TW Services Inc.

 ...shift - currently working 12 hours each day)~ Further shift details can be addressed at interview. Compensation/Benefits: ~ Weekly pay cycle! Get paid every Friday ~ Paid Sick Leave ~ PPO Health Insurance with Vision and Dental options ~401(k) Plan...