AM Room Attendant Job at The Ivy Hotel, Baltimore, MD

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  • The Ivy Hotel
  • Baltimore, MD

Job Description



The Ivy Hotel is a Michelin Key hotel, having been awarded 2 Michelin Keys for the 2nd consecutive year. We pride ourselves on our execution and delivery of the absolute best in service, cuisine and ambiance. We are proud of creating a culture that includes everyone as family, expects everyone to work diligently to help achieve our goals, and offers opportunity to grow and learn and build a career.

Job Description



We are seeking a dedicated and detail-oriented AM Room Attendant to join our team in Baltimore, United States. As an AM Room Attendant, you will play a crucial role in ensuring our guests have a comfortable and pleasant stay by maintaining the highest standards of cleanliness in our hotel rooms and common areas.

  • Clean and prepare guest rooms according to established standards
  • Maintain the cleanliness of hotel common spaces and "back of house" areas
  • Ensure all rooms are properly stocked with necessary amenities
  • Report any maintenance issues or deficiencies to the appropriate department
  • Handle guest requests promptly and professionally
  • Maintain the confidentiality and security of all guest rooms
  • Collaborate with team members to ensure efficient room turnover
  • Adhere to all safety and sanitation protocols
  • Perform any additional tasks as requested by management

Qualifications

  • Proven experience as a Room Attendant in a hotel setting
  • Strong attention to detail and commitment to maintaining high cleanliness standards
  • Excellent customer service skills with a friendly and professional demeanor
  • Ability to work efficiently with minimal supervision
  • Strong time management and prioritization skills
  • Physical stamina to stand, walk, and lift throughout the shift
  • Flexibility to work various shifts, including weekends and holidays
  • Knowledge of standard cleaning procedures and products
  • Ability to follow instructions and adhere to safety guidelines
  • Basic English language proficiency for effective communication
  • Team-oriented mindset with a willingness to assist colleagues as needed

Job Tags

Full time, Shift work,

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